# Support Write to [hello@tsugi.travel](mailto:hello@tsugi.travel). ## A place is closed or wrong Send the name of the place and what you found, such as a closed door, different hours or a moved address. We check it and fix it. Hours come from public listings, so a report from someone standing there is the most useful thing you can send. ## Something is not working Tell us the page, your phone or browser, and what happened. A screenshot helps. ## Before you write The [FAQ](https://tsugi.travel/faq) covers how places are chosen, how accurate the hours are, and what we do with your location.